Client Questionnaire

Select your clinic
DidsburyDoncasterKingswinfordMiddletonReadingStocktonTyldesley

How promptly was your telephone call answered?
ExcellentGoodAveragePoor
Any comments:

Was you call answered in a friendly and professional manner?
ExcellentGoodAveragePoor
Any comments:

How easy was it to get an appointment?
ExcellentGoodAveragePoor
Any comments:

How well were you and your pet greeted when arriving for your appointment?
ExcellentGoodAveragePoor
Any comments:

Was your appointment with a Vet or a Nurse?
VETNURSE

Was your appointment on time?
YESNO

How well were you and your pet treated by our clinical team?
ExcellentGoodAveragePoor
Any comments:

Is your pet a member of our Total Wellness Plan?
YESNO

If NO, did our team recommend our Total Wellness Plan to you?
YESNO

What do we do well? Any comments:

What could we do better?

How would you describe Harrison Family Vets to a friend?

Would you recommend HFV to a friend?
YESNO

Thank you for taking the time to complete this client questionnaire.